Season Spotlight – Daniel Doherty expanding with Season
This month seen one of Ireland’s longest established bakeries Daniel Doherty (est. 1880) sign up for an upgrade to their Season Road system as they continue to expand and grow the company. The company have a wide range of customers spanning both the north and south of Ireland and include some of the largest stockists including Musgraves and Henderson’s.
We caught up with company Assistant Manager Seamus Crumlish to see what impact implementing Season has had on the business thus far and why he has decided to upgrade his system.
“Before we installed Season everything was manual, we were sending drivers out with docket books etc. We noticed an instant impact by installing Season, manual errors were dramatically reduced” said Seamus. “It really was a big step up, most of our errors had to do with pricing of product and Season was able to fix that it really has been a huge benefit.”
So what expectations does the company have by upgrading to the latest version and the new Road system?
“We want to take that next step forward, Season helped us with that first step and we have the same expectations again. We look forward to using tablets with better screen clarity than our MC65 handhelds the new software looks very well thought out and easy to use.
Ultimately though we want to continue to grow and expand and we believe this upgrade will help with that. We have already identified a new run with 20 new accounts we want Season Road to manage this and continue to contribute to our overall growth.”
The Next Step
The key area affected by the upgrade however will be moving to Season Online Road. Replacing the old MC65 handhelds with modern Windows tablets will in itself bring a plethora of benefits. Gone are the confined screens and awkward navigations of the older devices, replaced with a new simple, clean, touch interface this aids with training times and helps reduce errors moving forward. Drivers will have access to route lists that will list all their drops for the day, drivers can then capture signatures from the customer, email/print invoices and reports, submit vehicle stock orders, view customer account information, take product returns, produce sales orders with access to a customer’s order history and favourite products plus much more.
We would like to take this opportunity to thank Seamus and the rest of the Daniel Doherty team. We look forward to our continued partnership and to continue the trend of growth and success.
Interested in Season Online Road? Get in touch today to see a full demonstration give us a call on 028 38 362002 or send an enquiry to firstname.lastname@example.org